Refund Policy

Last updated: June 2026

We want you to try FlexCatcher risk-free. This policy explains when refunds are available.

No payments are being taken right now. FlexCatcher billing is not live yet, so there is nothing to buy and no purchase to refund. The policy below describes how refunds will work once billing starts.

Free trial first

Every new device gets a 7-day free trial before any payment is required. Please use the trial to verify the app works on your phone before purchasing.

7-day refund window

You may request a full refund within 7 days of purchase if:

Your license key has not been activated in the app, or
The app does not work on your device and our support team cannot resolve the issue within 48 hours.

Non-refundable cases

License key already activated and used for unlimited shifts.
Refund requested after 7 days from purchase date.
Issues caused by modified OS, incompatible device, or not following the in-app setup guide.

How to request a refund

Email flexcatcher.support@gmail.com with your order email and license key (if any).

Refunds are processed within 5–10 business days to your original payment method.

Subscription cancellation

There are no paid subscriptions yet, so there is nothing to cancel. When billing goes live, weekly subscriptions will be cancellable anytime; you keep access until the end of the paid period, with no partial refunds for unused days within an active billing cycle.

Contact

flexcatcher.support@gmail.com