Privacy Policy

Last updated: September 2026

FlexCatcher ("we", "our") respects your privacy. This policy describes what data we collect and how we use it.

Data we collect

Device identifier and device info: A hardware-based ID (Widevine) and an app-generated device ID bind your license to your device. We also receive your device model and manufacturer, Android version, and app version. We do not collect your name, email, or phone number inside the app unless you choose to send feedback.
License status: Trial usage count and license status are stored on our servers (Firebase).
App activity and session diagnostics: App launch, session start/stop, session duration, and session counters (refresh, Offers screen seen, cards seen, filter matches, Reserve reached, stuck step) are sent to our servers for licensing, analytics, and fixing bugs.
Offer details read from the Offers screen: When the automation reads the Offers screen, offer details (station, pay, date, time, duration) are also sent to our servers in anonymized diagnostic events — for example unrecognized block layouts or parsing errors — so we can fix bugs and improve block matching.
Filter settings snapshot: Your numeric filter settings (minimum pay and hourly rate, maximum duration, work-hours window, station codes, catching mode) are sent with session diagnostics. Filter presets are never sent by name.
Crash and error reports: If the app crashes or hits an error, we receive a stack trace, an error code, and related diagnostics so we can diagnose and fix the problem.
Feedback (optional): If you send feedback, we receive the message text and the optional name you enter; we keep your email only to respond.

All data is transmitted over encrypted connections (TLS). Offer data is anonymized, is never used for advertising, and is never sold or shared with third parties.

Data we do NOT collect

FlexCatcher does not access your gig platform passwords, bank details, messages, photos, or contacts. Shift monitoring and offer matching run locally on your device. Screens of other apps are ignored.

Third-party services

Firebase (Google) — license validation backend and data processor for the data above; not a transfer to third parties for their own use.
Vercel — website hosting.

Data retention

Crash reports are kept for 90 days. Hashed IP addresses used for abuse prevention are kept for up to 24 hours. License records are kept while your license is active and for 90 days after expiry for support purposes. Feedback is kept until you ask us to delete it.

Your rights

You may request access to, correction of, or deletion of your data by emailing flexcatcher.support@gmail.com. Depending on where you live (for example the EEA or California), you may have additional rights under the GDPR or CCPA. We do not sell your personal data.

Contact

flexcatcher.support@gmail.com